Effective Immediately, Forward Air Grand Rapids (GRR) phone number has changed.
The new main number is 616-554-3363
New Hours of Service for National Customer Care Center
Effective Monday, July 27, 2015, the new hours of service are as follows:
Monday - Friday: 7:00am - 10:00pm EST
Saturday: 8:00am - 6:00pm EST
Sunday: Noon - 6:00pm EST
Effective, August 28, 2015, Forward Air LEX (Lexington, KY) will
officially close and this will also be the last day for
inbound/outbound business at this location. Beginning August 24,
LEX points will be serviced through Forward Air Complete.